Effective as of September 15, 2017
1. Web Sites and Applications Covered
2. Information Collected from Visitors and Customers
When expressing an interest in obtaining additional information about the Company’s services and MoveHQ Applications, MoveHQ may require you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing any MoveHQ Application or service, MoveHQ may also require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Company’s products or services (“Billing Information”). MoveHQ may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). When Customers utilize MoveHQ Applications, they may submit information about the operations, personnel and logistics of their company (“Operational Information”). When Visitors apply for a job with the Company, MoveHQ may also require you to submit additional personal information as well as a resume or curriculum vitae (“Applicant Information”). Required Contact Information, Billing Information, Operational Information, Applicant Information, Optional Information and any other information you submit to MoveHQ to or through the MoveHQ Web Sites or through any other means, are referred to collectively as “Customer Collected Information.”
As you navigate the Company’s Web sites, MoveHQ may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of Customer Collected Information
(Use of information about MoveHQ Customers and Visitors)
The Company uses Customer Collected Information about MoveHQ Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Company’s products and services. As another example, MoveHQ uses Operational Information in the delivery of services contemplated by various MoveHQ Applications.
The Company may also use Customer Collected Information about MoveHQ Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Company’s products and services and to send you information regarding the Company and its affiliates.
MoveHQ may also receive information about Customers from other sources, including third parties from whom we have purchased data, and combine this information with Collected Information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
MoveHQ uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Customer Collected Information about MoveHQ Customers to provide personalized information about the Company.
MoveHQ uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site or Service tied to the Web beacon, and a description of a Web site or Service tied to the Web beacon. For example, MoveHQ may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. MoveHQ uses Web beacons to operate and improve the Company’s Web sites, Services and email communications.
Log Files, IP Addresses, URLs and Other Collected Information
As is true of most web sites, we gather certain information automatically to analyze trends in the aggregate and administer our Web sites MoveHQ Applications. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites MoveHQ Applications, we may automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and various products and services, to track and aggregate non-personal information, and to provide various products and services.
4. Sharing of Customer Collected Information
(Information about MoveHQ Customers/Visitors)
The Company may share Customer Collected Information about MoveHQ Customers with other companies in order to work with them, including affiliates of the Updater corporate group. For example, the Company may need to share Customer Collected Information about MoveHQ Customers with other companies within the Updater family of companies for customer support, marketing, technical operations and account management purposes.
From time to time, MoveHQ may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly–offered product or service from or through MoveHQ, the Company may share Customer Collected Information about MoveHQ Customers collected in connection with your purchase or expression of interest with our partner(s). MoveHQ does not control our business partners’ use of the Customer Collected Information about MoveHQ Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
MoveHQ uses a service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
MoveHQ reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
5. Third-Party Collected Information
MoveHQ’s Customers may electronically submit data or information about Third-Party Clients via the MoveHQ Applications and/or in the normal course of using MoveHQ’s various services (“Third-Party Collected Information”). For example, Customers may submit information about a relocating consumer or businesses via the MoveHQ Applications in the normal course of using the Company’s products and services.
6. Use and Sharing of Third-party Collected Information
(Information about consumers or businesses that are clients of MoveHQ Customers)
MoveHQ will not share, sell or distribute any Third-Party Collected Information outside MoveHQ unless specifically authorized by the applicable Customer that submitted the applicable data or information.
MoveHQ will not share or distribute Third-Party Collected Information with its parent company, Updater Inc., unless the applicable Customer specifically authorizes and/or instructs such sharing to fulfill certain service requests, such as by purchasing and/or utilizing MoveHQ Engagement, the marketing product that enables Customers to communicate with prospective and existing customers via the Updater platform.
MoveHQ may access and utilize Third-Party Collected Information internally for the purpose of providing the services contemplated by the MoveHQ Applications.
Notwithstanding any of the foregoing, MoveHQ reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
MoveHQ acknowledges that you have the right to access your personal information. If a MoveHQ Customer has submitted to the Company personal information pertaining to you as an individual and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our Customer directly. If you wish to make your request directly to MoveHQ, please provide the name of the MoveHQ Customer that submitted your data via the MoveHQ Applications. We will refer your request to that Customer, and will support them as needed in responding to your request within a reasonable timeframe.
MoveHQ uses robust security measures to protect Customer Collected Information and Third-Party Collected Information. For more information about applicable security measures related to the applicable MoveHQ Application that you are utilizing, please contact us as set forth in section 9.
9. Contacting us
Or by mailing us at:
6432 E. Main Street, Suite 201
Reynoldsburg, OH 43068
St. Louis Office
3440 Hollenberg Drive
Bridgeton, MO 63044